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My Q90- 312T Phonak has been shutting of consistently since purchasing two years ago, have been returned several times with the same results. A three year warranty was included, but The Audiologist says theres nothing more she can do, but for $5300 I could try Starky...
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1.0
#1011789
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I bought my AIDS a little over 2 years ago. With about 5or 6 ajustments ,the last one cost $125.00. They still don't work good. I thought that you get what you pay for. That is not the case here. I went to miracle ear first and was told the price of their aids were...
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#954912
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I am in Sydney Australia. I have severe hearing loss in right ear & have just been fitted with cochlear implant in left ear, although this implant could take 2 years to function. July 26, 2016 I was fitted with Phonak Q90. September 13 it just stopped working....
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1.7
Bayview, New South Wales
I didn't like
  • Continuous failures of the product
#952224
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Short Review on February 25, 2017

Phonak
#1013609
Unusable Phonak Cross aids because they give frequent ongoing low battery signals. I'm not sure which aid is flaking out. They were recently serviced (2 weeks "in the shop". I use only Duracell batteries because other brands seem to immediately set off the signal. These are expensive, and I am feeling very vulnerable (and annoyed!) and...planning two trips. Phonak? Can you hear me???
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Phonak Hearing Aids Review

Phonak
#986158
1.1
Brand new aid and in 3 weeks has broken twice already. The last pair I had were starkley and 20 years later still work just fine! These are Not giving me a good impression at All!!!! Total let down!
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Short Review on October 01, 2016

Phonak
#929282
Phonak TV link does not work at all waste of money what is the problem and can you fix it-if not going back to Starkey
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Phonak Hearing Aids Review

Phonak
#829240
My Phonak hearing aids are 5 months old. I generally like them but the right cuts down the volume periodically for perhaps 10 minutes at a time. Then returns to normal. Wax trap changed and cleaned by audiologist. Not a wax issue. It does this 4 or 5 times a day. Anyone else have this annoying problem ?
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Having problems with a false low battery signal. Have BTE and only one of them has the problem right now. I will try and clean the contacts with rubbing alcohol to see if they are dirty and, may have to see if I have to bend the contact prongs out. Not sure what...
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#946180
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The Phonak ComPilot is a piece of antiquated junk (total piece of junk). It comes with a neck strap (ancient technology), that must be worn to access all the features. Why NOT at least an antenna, must like older cell phones or better yet, wireless bluetooth...
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2.3
I liked
  • Customer service
  • Staff
I didn't like
  • Product quality
  • Product readability
#930142
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RE:One year limited warranty for Com Pilot with accessories. The problem is with the Com Pilot displaying a continuous blinking red light when you shut the unit off. It affects the battery charge requiring more charging time which is inconvenient when you want to use...
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#919704
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I have found the Phonak Audeo v90 to be the best of the Phonaks so far by a fairly wide margin. While electrical contacts etc etc can go haywire as some people have mentioned I believe that the main two problems with Phonak are: (1).Phonak is horrible at customer...
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2.1
I liked
  • Pretty good product
I didn't like
  • Retail pricing
  • Customer serviceunreliability of dispensers
#907042
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In the three yrs that I have had the Phonak Q90's, they have been back the audiologists and back to Phonak approximately 15 times. Everything from complete failure of one or both, to the in ear amplifier failing on one or both. Currently, the right ear amplifier has...
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1.7
I didn't like
  • Continuous failures of the product
#883711
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Phonak - Review in Eye and Ear Care category  from West Chester, Pennsylvania
Love my Phonaks. They have been in the shower at least a dozen times and even in the pool accidentally 4 tines. Once on the bottom of the pool for 20 minutes Utes . Dried it off with a hair dryer and it kept on working . Best ever and I am due for new ones from the VA....
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Anonymous
oldman

After 4 years I recently received new Phonak BTE HA. I have an appointment because the new HA are terrible. Similar to my old ones but after using the new ones for 2 months m...

#880824
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I have spent ten thousand dollars on 2 sets of Phonak hearing aids. One behind the ear and the other in the ear. Both of them were their top of the line. I have the remote for both sets ($250 each) and a TV link. At 3 years the in the ear one broke. While removing it,...
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#867594
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