I E mailed phonak on monday april 21, left my telephone number and filled in the spaces, their sight stated they would return my call within 48 hours. I have not been contacted by these people, and after reading other peoples experience with phonak I do not expect their call.
once these corporations get your money their no customer service policy goes into effect!
I suggest you buy used aids from e bay, very low prices many under $100.00, they are guaranteed to operate and that has been my experience with the several I have bought. I can assure you I will never purchase another extreme priced pair of aids from this no customer service corporation, nor will i use their so called audiologist, my experience with them has been all bad and very aggravating