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July 29th I suddenly had problems with the com pilot. I re-charged it but the red light went on and then when I took it off the charger, it was totally dead. I have no idea what has happened. I took to the audiologist's office and left it with the receptionist as there...
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Company wrote 0 private or public responses to the review from Aug 01.
#1318111
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Phonak - Picks up electronic communications

In public places (restaurants, groceries, and so on) I hear intermittent conversations like radio (or maybe Bluetooth) transmissions on my Costco phonaks.
Company wrote 0 public responses to the review from May 27.
#1265596
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I make these hearing aids and have done for over 13 years do not buy new launched aids they are no different from the older ones the same mics receivers and chipsets are used they just rename or swap the 10 pound receiver for a slightly higher powered , you are being...
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Company wrote 0 private or public responses to the review from Jan 16.
Anonymous
Stephen

What sort of aids are best

2.1
#1170470
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I have a problem with the right side audio V312 the wire keeps breaking off the receiver has happened 6 times does anybody else have this problem I am pissed that I have to write 100 words {{redacted}}
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Company wrote 0 public responses to the review from Dec 26, 2017.
Anonymous
Anonymous

if you contact customer services they will help you maybe replace the item

Anonymous
Anonymous1

Hello I feel really sorry for your stress, i actually work for phonation who are actually sonova they employ anything they can find including drug addicts and criminals , you ...

2.4
#1155649
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Phonak Hearing Aids Review

Unusable Phonak Cross aids because they give frequent ongoing low battery signals. I'm not sure which aid is flaking out. They were recently serviced (2 weeks "in the shop". I use only Duracell batteries because other brands seem to immediately set off the signal. These are expensive, and I am feeling very vulnerable (and annoyed!) and...planning two trips. Phonak? Can you hear me???
Company wrote 0 public responses to the review from Feb 25, 2017.
#1013609
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My Q90- 312T Phonak has been shutting of consistently since purchasing two years ago, have been returned several times with the same results. A three year warranty was included, but The Audiologist says theres nothing more she can do, but for $5300 I could try Starky...
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Company wrote 0 public responses to the review from Feb 21, 2017.
1.0
#1011789
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Phonak Hearing Aids Review

Brand new aid and in 3 weeks has broken twice already. The last pair I had were starkley and 20 years later still work just fine! These are Not giving me a good impression at All!!!! Total let down!
Company wrote 0 public responses to the review from Jan 05, 2017.
1.2
Details
Customer service
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
#986158
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I bought my AIDS a little over 2 years ago. With about 5or 6 ajustments ,the last one cost $125.00. They still don't work good. I thought that you get what you pay for. That is not the case here. I went to miracle ear first and was told the price of their aids were...
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Company wrote 0 public responses to the review from Nov 14, 2016.
#954912
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I am in Sydney Australia. I have severe hearing loss in right ear & have just been fitted with cochlear implant in left ear, although this implant could take 2 years to function. July 26, 2016 I was fitted with Phonak Q90. September 13 it just stopped working....
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Company wrote 0 private or public responses to the review from Nov 09, 2016.
1.7
Bayview,New South Wales
I didn't like
  • Continuous failures of the product
#952224
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Contact Phonak

Mailing Address:
Sonova New Zealand Ltd.
Chester Building Level 2, 28 The Warehouse Way
Northcote, Auckland 0627
New Zealand
Phone:
+ 649 486 1849
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Phonak - False low battery signal

Having problems with a false low battery signal. Have BTE and only one of them has the problem right now. I will try and clean the contacts with rubbing alcohol to see if they are dirty and, may have to see if I have to bend the contact prongs out. Not sure what everyone else did but it seems like the logical thing to try first. If not, then back to the dealer. As far as 100 words... la la la la la la la la lal allllllllalllllalllla lallalal This is a joke
Company wrote 0 public responses to the review from Oct 30, 2016.
#946180
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