I purchased the Phonax Cros. almost 3 years ago.
I had nothing but trouble hearing with them since. They were return for repair and they still didn’t work. They even sent a factory rep. to try and adjust them.
Still never worked. I got so aggravated I put them in a drawer for about 6 to 8 months. After some pressure from friends I took them back to the Doctor who sold them to me. She said they were still under warranty and sent them back to be repaired.
When they came back I was informed only the one side was under warranty, the other side I would have to pay for the repair. Needless to say I was not happy. How could they warrant one side but not the other? The aides are no good without both side working.
No volume control.
I will not ever purchase another aid from this outfit again.
Product or Service Mentioned: Phonak Hearing Aids.
Reason of review: Warranty issue.
Monetary Loss: $3400.
Preferred solution: Full refund.
I didn't like: Does not work, Any part of the hearing aids.